1. Purpose
This Privacy Policy explains Kalfa Production's online/offline information practices, including how we collect, use, store, protect, and disclose personal information through our Services.
2. Scope
Applies to all personal information processed through our:
- Websites and mobile applications
- Online/offline services including Konzerto platform
- Third-party integrations and social media features
Information We Collect
We collect information you provide directly when you use our services. This includes account registration details, event preferences, and payment information. We don't store your credit card's security code (CVV/CVC).
4. How We Use Information
- Service delivery and optimization
- Fraud prevention and security monitoring
- Personalized user experiences
- Legal compliance and business operations
5. Data Sharing
With Service Providers:
- Payment processors (Stripe, PayPal)
- Cloud hosting providers (AWS)
- Analytics platforms (Google Analytics)
Legal Requirements:
- Law enforcement requests
- Protection of rights and safety
- Business transfers (mergers/acquisitions)
6. Security Measures
- End-to-end encryption for data transmission
- Regular security audits and penetration testing
- Role-based access controls
- PCI DSS compliance for payment processing
7. Your Rights
Access & Control:
- Request data access/portability
- Update/correct information
- Delete account/data
Preferences:
- Opt-out of marketing
- Cookie management
- Push notification controls
8. International Transfers
Data may be transferred globally with safeguards including:
- EU Standard Contractual Clauses
- Adequacy decisions for recipient countries
- Encrypted transfers
9. Policy Updates
Significant changes will be notified via:
- In-app notifications
- Email alerts
- Website banners